1. Introduction

At Shimlavaasi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We collect personal information when you:

  • Book a tour, accommodation, or activity through our website, phone, email, or WhatsApp.
  • Subscribe to our newsletter, promotions, or surveys.
  • Register an account or provide feedback.

The data we collect may include:

  • Contact Information: Name, email, phone number, address.
  • Booking Details: Travel dates, group size, preferences.
  • Payment Information: Billing address, transaction details (processed securely via third-party payment gateways).
  • Website Usage Data: Cookies, IP address, browser type, pages visited.

3. How We Use Your Information

We use your data to:

  • Process bookings and provide travel services.
  • Respond to inquiries and customer support requests.
  • Send promotional offers (you can unsubscribe anytime).
  • Improve our website and services.
  • Comply with legal obligations and prevent fraud.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience.
  • Analyze website traffic and performance.
  • Remember preferences for future visits.

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Sharing & Third Parties

We may share your information with:

  • Travel Partners: Hotels, transport providers, and guides to fulfill bookings.
  • Service Providers: Payment processors, email marketing tools, and analytics services.
  • Legal Authorities: When required by law.

We do not sell or rent your personal data to third parties.

6. Data Security & Retention

We implement security measures to protect your data and retain it only as long as necessary for:

  • Completing bookings.
  • Legal compliance.
  • Business operations.

7. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request details on how your data is used.

To exercise these rights, contact us at:
📧 Email: contact@shimlavaasi.in
📞 Phone/WhatsApp: +918988244940

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised date. Continued use of our services means you accept the updated terms.

10. Contact Us

For any privacy-related concerns, reach out to:
Shimlavaasi
📍 Village Jadoon Post Office Kelvi Tehsil Theog District Shimla Himachal Pradesh 171212
📧 contact@shimlavaasi.in
📞 +918988244940